Refund policy

Return and Refund Policy 

Returns: 

We are confident that you will be delighted with your new art piece. However, if any issues arise with your order, we are committed to resolving them to your satisfaction. In the event of any problems, please reach out through the contact form. We will diligently investigate the matter and work together to find a solution. 

Colour Accuracy: 

Our best efforts are made to provide accurate representations of our artwork prints through photography. Nevertheless, please note that slight variations in colour may occur due to variations in device calibration. 

Final Purchases: 

As we do not maintain an inventory or warehouse, we are unable to accept returns or exchange one art piece for another. All purchases are considered final, and we cannot offer returns, refunds, credits, or exchanges for any change-of-mind purchases, including both full-price and sale items. 

Liability: 

Once products are in the collector's possession, we disclaim any liability for damages or losses. We are unable to provide refunds, exchanges, replacements, or compensation for products once they are under the customer's care. We have taken care to provide clear product descriptions on our website, and it is the customer's responsibility to familiarize themselves with this information before making a purchase. This policy applies to all items available for sale on tarakingcreative.co.nz.